At HUNAN HUABOND TECHNOLOGIES, we understand that customers may have questions when choosing aluminium composite panels, honeycomb panels, or coated coils. Below we answer the most common questions to help you make informed decisions.
Q: What is the minimum order quantity (MOQ)?
A: For aluminium composite panels, the usual MOQ is 800–1000 square meters per color. For color-coated aluminium coils, MOQ may vary depending on thickness and coating type. Small trial orders can be discussed for new customers.
Q: What surface finishes are available?
A: We provide PVDF, PE, fireproof coatings, as well as wood grain, marble, brushed, mirror, and high-gloss finishes. Customized RAL or Pantone colors are also available upon request.
Q: Do your products meet fireproof standards?
A: Yes. We supply ACP with fireproof grades B1 and A2 according to international standards. Each batch is tested for fire resistance to ensure compliance with project safety requirements.
Q: Can I request customized sizes?
A: Yes. Both panel size and thickness can be customized. For ACP, thickness ranges from 2mm to 6mm, while aluminium skin thickness ranges from 0.02mm to 0.5mm. Honeycomb panels can also be made to specific dimensions for curtain walls or transport applications.
Q: What certifications do you have?
A: Our products are certified by ISO 9001, ISO 14001, CE, SGS, and fireproof test reports. Certificates can be provided for tendering, construction approvals, and distributor requirements.
Q: How long is the production and delivery time?
A: Standard production time is 2–3 weeks after deposit and color confirmation. For customized projects or large orders, lead time may be slightly longer. We arrange sea, land, or air shipping based on customer needs.
Q: Do you provide samples?
A: Yes. Standard samples are free of charge. Customized color samples can be produced within 3–5 days. Customers only need to cover courier costs, which can be refunded with the first bulk order.
Q: What warranty do you offer?
A: For exterior PVDF-coated ACP, warranty ranges from 15 to 20 years depending on the coating system. For interior PE-coated panels, warranty is generally 5–8 years. Detailed warranty terms are provided with each order.
Q: Do you support OEM service?
A: Yes. We provide OEM service with customized branding, packaging, and product specifications. Technical documents, color cards, and marketing support are also available for distributors.
Q: How do I get a quotation?
A: Simply send us your requirements including product type, thickness, surface finish, and quantity. Our sales team will reply with a detailed quotation and lead time within 24 hours.
